https://docs.remediatedesk.com/docs/getting-started/install-windows https://remediatedesk.com/video-posters/first-machine-real-run.jpg A real first run: add a company, install the agent, ask the machine about itself Create a company, run the install command on a Windows test machine, watch it appear online by itself, and ask the AI about it, with every command waiting for a technician's approval. https://www.youtube-nocookie.com/embed/3INqCzILnPg 171 2026-10-22T00:00:00+00:00 https://remediatedesk.com/videos https://remediatedesk.com/video-posters/first-machine-real-run.jpg A real first run: add a company, install the agent, ask the machine about itself Create a company, run the install command on a Windows test machine, watch it appear online by itself, and ask the AI about it, with every command waiting for a technician's approval. https://www.youtube-nocookie.com/embed/3INqCzILnPg 171 2026-10-22T00:00:00+00:00 https://remediatedesk.com/video-posters/fix-broken-dns-real-run.jpg Broken DNS on a Windows test machine: a real AI run with approval clicks Websites stop loading because DNS points at an unreachable server, so the AI investigates, proposes a fix, waits for approval, and the result is checked from outside the app. https://www.youtube-nocookie.com/embed/dWRx7OZkD50 126 2026-10-22T00:00:00+00:00 https://remediatedesk.com/video-posters/fix-print-spooler-real-run.jpg A stuck Print Spooler on a Windows test machine: a real AI run Printing is stuck, so the AI checks the service, the queue and the printers, proposes the recovery steps, and a technician approves them before anything runs. https://www.youtube-nocookie.com/embed/xVoNwngLLYo 119 2026-10-22T00:00:00+00:00 https://remediatedesk.com/video-posters/restart-after-patching-real-run.jpg A restart after patching: the technician chooses when it happens (real AI run) A restart is pending after patching, so the AI checks whether anyone is signed in and the approval card lets the technician choose when the machine restarts. https://www.youtube-nocookie.com/embed/whjyvyLUbL8 107 2026-10-22T00:00:00+00:00 https://remediatedesk.com/video-posters/fix-high-cpu-real-run.jpg A slow PC: the AI finds the busy process, you approve the fix (real run) The complaint is that the PC is really slow, so the AI looks at what is busy right now, proposes how to stop it, and waits for approval before anything changes. https://www.youtube-nocookie.com/embed/xvCr508OyLQ 129 2026-10-26T00:00:00+00:00 https://remediatedesk.com/video-posters/slow-pc-memory-real-run.jpg Slow PC and low memory warnings: the AI finds the memory hog (real run) A PC is slow and warning about memory, so the AI works out which processes are holding it, proposes fixes step by step, and each change waits for a technician's approval. https://www.youtube-nocookie.com/embed/OYB2unc-TQM 141 2026-10-26T00:00:00+00:00 https://remediatedesk.com/video-posters/approval-modes-real-run.jpg Approval modes compared, from ask-for-everything to auto-run (real run) The same request is sent under each approval mode so you can see exactly what changes, and what never does: a destructive request still waits for a person, and a never-allowed command is blocked. https://www.youtube-nocookie.com/embed/aucIircHFMM 268 2026-10-26T00:00:00+00:00 https://remediatedesk.com/video-posters/approval-queue-real-run.jpg The approval queue: the AI asks, the technician approves (real run) A technician messages the AI about a slow PC while watching the approval queue, which stays empty until the AI needs a person, then each proposed step appears for review. https://www.youtube-nocookie.com/embed/Wx23wP4DKv8 137 2026-10-26T00:00:00+00:00 https://remediatedesk.com/guides/diagnose-dns-problems-windows https://remediatedesk.com/video-posters/fix-broken-dns-real-run.jpg Broken DNS on a Windows test machine: a real AI run with approval clicks Websites stop loading because DNS points at an unreachable server, so the AI investigates, proposes a fix, waits for approval, and the result is checked from outside the app. https://www.youtube-nocookie.com/embed/dWRx7OZkD50 126 2026-10-22T00:00:00+00:00 https://remediatedesk.com/guides/windows-print-spooler-troubleshooting https://remediatedesk.com/video-posters/fix-print-spooler-real-run.jpg A stuck Print Spooler on a Windows test machine: a real AI run Printing is stuck, so the AI checks the service, the queue and the printers, proposes the recovery steps, and a technician approves them before anything runs. https://www.youtube-nocookie.com/embed/xVoNwngLLYo 119 2026-10-22T00:00:00+00:00 https://docs.remediatedesk.com/docs/security/how-approvals-work https://remediatedesk.com/video-posters/restart-after-patching-real-run.jpg A restart after patching: the technician chooses when it happens (real AI run) A restart is pending after patching, so the AI checks whether anyone is signed in and the approval card lets the technician choose when the machine restarts. https://www.youtube-nocookie.com/embed/whjyvyLUbL8 107 2026-10-22T00:00:00+00:00