RD bot: summarize your tickets and fix several machines at once (real run)

Ask the RD bot for your tickets, then have it fix a problem on several machines, with one review card to send and every machine still asking before it changes anything.

RD bot: summarize your tickets and fix several machines at once (real run). 2:46
Transcript
  1. Ask the RD bot about your day. It lists the tickets assigned to the signed-in technician, across two companies.
  2. Two machines share the same fault, a stopped print spooler. Ask the bot to fix both. It matches both machines and shows a review card.
  3. Send. Each machine receives the instruction as a normal message, so its own approval rules still apply.
  4. Meanwhile, two slow machines at another company: the bot builds a second review card. Send it.
  5. Every machine asks before it changes anything. One review shows the exact commands for every machine, then you approve.
  6. The machines carry on and ask again as they need to. Each round is one review and one approve.
  7. When the work is done the bot summarises what each machine did.

Read the written steps

The recording was made on a test machine, not a customer machine. It is also on our YouTube channel.

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