A real first run: add a company, install the agent, ask the machine about itself

Create a company, run the install command on a Windows test machine, watch it appear online by itself, and ask the AI about it, with every command waiting for a technician's approval.

A real first run: add a company, install the agent, ask the machine about itself. 2:51
Transcript
  1. Sign in to the app on a test environment, using a code from an authenticator app.
  2. Add a company. Its install page shows an install command that already contains the company's key, which is masked in the recording.
  3. Run the command as Administrator on the Windows machine. Waiting while it installs is sped up, with a real clock on screen.
  4. The agent checks in by itself and the machine appears online, with its operating system, last check-in and agent version.
  5. Ask the machine about itself. This machine uses the default approval mode, so every command waits for a technician.
  6. The technician reviews the read-only commands and approves them. The real output comes back and the AI summarises it.

Read the written steps

The recording was made on a test machine, not a customer machine. It is also on our YouTube channel.

More videos

Ready to stop context-switching on printer tickets?

Start with 30 days free on up to 250 endpoints - no card required. Then $99/mo including 15 endpoints, $599/mo flat past 181, plus $2 for each ticket RemediateDesk actually resolves.

Get started