Connect Autotask and ConnectWise RMM, then deploy the agent (demo)
Connect your PSA and your RMM, create one deployment, paste one install script, and watch the machines come online.
Transcript
- First connect Autotask with your API credentials so tickets reach RemediateDesk.
- Then connect ConnectWise RMM. Test and connect lists your companies. Choose which become RemediateDesk offices.
- Pick the PCs that should get the agent and create a deployment. That generates one install script.
- Paste the script once into the RMM's own Automation area and run it on the selected device groups.
- The progress page shows each PC reporting in as it installs. Then the machines appear online in their company.
- ConnectWise RMM is used for the machine list and the install only. Tickets come from Autotask.
Read the written steps
The recording was made on a test machine, not a customer machine. It is also on our YouTube channel.
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